Expedia Cruiseshipcenters Leverages Online Booking Tools In Alliance With Sabre Travel Network

(Tuesday, January 08, 2008) - Expedia® CruiseShipCenters® has partnered with Sabre Travel Network® to connect Cruise Consultants to online booking tools through their industry leading CruiseDesk® Enterprise CRM. Sabre Travel Network has worked with only a select number of other major travel agencies, proving this partnership further positions Expedia CruiseShipCenters as the industry leader in cruise vacation travel.

The advantages of a common platform for all online bookings include having a tool that looks the same and works the same for all cruise lines, whether booking with any cruise line. Additionally, Cruise Consultants only need one user name and password. The process of booking is simplified as Cruise Consultants now only need to understand and use one system rather than learning each cruise line's unique booking engine.

The new online booking tool enables Cruise Consultants to book directly with all of the major cruise lines through a single system, increasing efficiency and productivity. With a common look and feel of the user interface, real-time inventory and online booking are now integrated with the CruiseDesk platform, reinforcing the superior functionality of the CruiseDesk CRM.

Expedia CruiseShipCenters has developed CruiseDesk into the leading Enterprise CRM system by listening to users and providing enhancements that address their needs. This knowledge has helped create an integrated system that will help Cruise Consultants with efficiency and increase productivity. Automation between cruise search and online booking means Consultants can link directly to the cruise line once they find a desired product. There are fewer pages to fill out when creating a booking and integration with CruiseDesk means that booking information will be automatically saved into each booking file.

Online booking through CruiseDesk is currently available for Princess Cruises, Royal Caribbean International, Celebrity Cruise Lines, and Carnival Cruise Lines with plans to add all major cruise lines by the end of the second quarter of 2008.

View all Expedia CruiseShipCenters Press Releases

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