Brampton Boston Pizza Wins Two Awards For Quality And Service Excellence

BRAMPTON, ON (Tuesday, May 24, 2005) - Boston Pizza International Inc. presented Anil Kapur and Steve Clayton, franchisees of the Brampton, Ontario location, with the Top Quality Assurance Award and the Top S.T.A.R.S. Award for 2004. The awards were presented at Boston Pizza's Franchisee Awards Gala held recently in Cancun, Mexico.

"It's a great honour to receive two awards for our commitment to service excellence," said Clayton. "We share both of them with our entire staff who work hard as a team to consistently provide our guests with the best possible dining experience. Great food and excellent service is what keeps people coming back to Boston Pizza in Brampton."

The Top Quality Assurance Award is presented to the franchisee who has achieved the highest score in all categories of quality assurance testing throughout the past year.

Every Boston Pizza restaurant across Canada undergoes thorough quality assurance assessments at least twice a year. Individual restaurants are assessed on food safety handling procedures, cleanliness, food quality and adherence to Boston Pizza's standards and systems. The purpose of the assessment is to ensure Boston Pizza maintains the highest standard for quality in the Canadian casual dining industry.

The Top S.T.A.R.S. Award is presented to the franchisee with the highest combined average score of two S.T.A.R.S. judging rounds over the past year. The S.T.A.R.S. program (Standards + Training + Action = Results in Sales) is designed to recognize and reward the staff of individual Boston Pizza restaurants that consistently demonstrate superiority in ‘front of the house' and ‘back of the house' guest service, implementation of operational standards, maximizing sales, and menu execution.

"Boston Pizza strives to provide our guests with delicious food and first-rate service each and every time they visit one of our restaurants," said Mark Pacinda, President of Boston Pizza International Inc. "The franchisees of Boston Pizza Brampton have consistently demonstrated their commitment to Boston Pizza's standard of business excellence. It is dedicated franchisees like this that keep Boston Pizza at the top of Canada's casual dining industry."

Boston Pizza International Inc. has more than 200 restaurants in Canada, with 2004 sales in excess of $430 million. The company has been recognized as one of Canada's 50 Best Managed Companies Platinum Club members. Boston Pizza International Inc. is headquartered in Richmond, BC, and has a regional office in Mississauga, Ontario and Laval, Quebec to support its expansion. For more information, visit www.bostonpizza.com

For More Infromation Please contact:
Laurie Weir
Trillium Corporate Communications Inc
Phone: (416) 322-3030
Email: laurie@trilliumpr.com

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