Local Entrepreneur Recognized As "franchisee Of The Year"

CONROE, TEXAS (Monday, August 15, 2005) - Harry Grubbs, franchise owner of the Conroe-based Mr. Appliance®,
was recognized with the company's Franchisee of the Year award at their 2005 annual reunion in Las
Vegas, Nev.
"Every year we recognize one franchisee with this honor," Mike Bidwell, president of Mr. Appliance®,
said. "Harry's location sets a wonderful example for our other franchise locations across the United States."
The Franchisee of the Year award is the highest honor that can be bestowed upon a franchisee. The award
is presented by each company to the franchisee who has consistently grown through proper training and
management of the organization and has had a consistently high level of success through quality,
professional service.
"Our success is largely due to our employees' abilities to deliver quality service to loyal, happy clients,"
Grubbs said. "We owe our thanks to all of them."
Grubbs was also presented with The Excellence in Leadership and Top Gun® awards. The Excellence in
Leadership award is presented by each company to the franchise owner who consistently sets an example
for others within the system by conveying vision, participation and positive contribution to the network.
The company's Top Gun® award recognizes business owners that are the shining examples of the Mr.
Appliance® organization in 2004. Less than 15 percent of franchise owners are awarded with this
recognition.
The Conroe-based Mr. Appliance® franchise provides full-service appliance service and repair, both
commercially and residentially, to the counties of Harris and Montgomery.
About Mr. Appliance®:
Established in 1996, Mr. Appliance® is the only franchise providing full-service appliance service and
repair, both commercially and residentially. Recognized by Entrepreneur magazine among its "Franchise
500," "Top New Franchises" and "Top 101 Home-Based Franchises," Mr. Appliance® provides services to
both residential and commercial customers at more than 82 locations in the United States. Mr. Appliance®
is a subsidiary of The Dwyer Group Inc. For more information or to find the location nearest you, visit our
Web site at www.mrappliance.com.
About The Dwyer Group®:
The Dwyer Group Inc., based in Waco, Texas, is a holding company of six franchise businesses, each
selling and supporting a different franchise under the following service marks: Aire Serv®, Glass Doctor®,
Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), and Rainbow International®.
Collectively, these independent franchise concepts offer customers world-wide a broad base of residential
and commercial services. The Dwyer Group® also owns Harmon Solutions Group, a third party
administrator for the insurance community, and provides services to an associate company, DreamMaker
Bath & Kitchen by Worldwide®, a national remodeling franchise. The Dwyer Group® is a portfolio
company of The Riverside Company, a private equity firm with offices in New York, Cleveland, Dallas
and San Francisco. For more information on The Dwyer Group®, or its franchise concepts, visit the
company's Web site at www.dwyergroup.com.

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COMPANY INFORMATION
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Mr. Appliance Corp.
1020 N. University Parks Dr.
Waco, TX

Toll Free: (800)290-1422
Fax: (800)209-7621

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