Dearborn Manager's Commitment To Customer Mania Nets Up-close Experience At Kentucky Derby.

DEARBORN (Monday, May 10, 2004) - On most Saturdays, you'll find Ben Piechocki serving up cheeseburgers and root beer floats for his Dearborn customers. But on the first Saturday in May, Piechocki was a V.I.P. guest at Churchill Downs for the Kentucky Derby, courtesy of Yum! Brands, Inc., and A&W® All American Food®.

Piechocki was one of a select group of Restaurant General Managers whose focus on Customer Mania was rewarded with an expenses-paid weekend in Louisville, Ky. Piechocki and his fellow managers enjoyed the Kentucky Oaks on Friday and the Kentucky Derby on Saturday, as well as a V.I.P. dinner hosted by David Novak, Yum! Brands, Inc., Chairman and Chief Executive Officer.

"Ben serves his customers with a dedication that can only be described as maniacal," said Mike Tattersfield, President and Chief Operating Officer of A&W Restaurants, Inc. "We were honored to have such a high-performance restaurant operator as our guest for the weekend. I can only hope that we extended the kind of hospitality to Ben that he provides to his customers week in and week out."

Piechocki was in elite company for the weekend. Yum! Brands, Inc., operates more than 33,000 restaurants worldwide, and only about 30 Restaurant General Managers were selected to be guests for Kentucky Derby weekend.

Piechocki is a 20-year A&W® restaurant veteran and the manager of the brand's high-volume location outside the Fairlane Town Center in Dearborn. He is respected by his team and peers as a great leader and coach, and his commitment to Customer Mania is driving sales at his restaurant. Piechocki is also very involved in the A&W® franchise community and is well respected by A&W® franchisees.

A&W Restaurants, Inc., the longest running quick service franchise chain in America, is celebrating its 85th anniversary in 2004. Since 1919, A&W® All American Food® has been serving a signature frosty mug root beer float and All American pure-beef hamburgers and hot dogs. There are more than 730 A&W All American Food outlets in 15 countries and territories around the world, and more than 520 additional points of distribution at Yum! Brands multibrand restaurants. A&W Restaurants, Inc. is a subsidiary of Yum! Brands, Inc., Louisville, Ky.

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A & W Restaurants Inc.
1441 Gardiner Ln.
Louisville, KY

Toll Free: (866)298-6986
Fax: (502)874-8848

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