Mr. Rooter Makes Franchise Times Top 200 List

WACO, TEXAS (Friday, October 04, 2002) - Mr. Rooter®, one of the nation’s largest plumbing and drain cleaning franchises, has been named to the Franchise Times Top 200, published in the magazine’s Oct. issue.
“We’re extremely honored to have earned the distinction as one the nation’s best and strongest franchise operations,” said Mike Bidwell, president of Mr. Rooter. “The criteria for the ranking is highly respected, and the entire Mr. Rooter franchise network can be proud of this recognition.”

Companies had to post at least $160 million in system-wide sales just to make the cut for the Top 200. Additionally, the size of the network was reviewed, and no more than 10 percent of all units could be company-owned.

Mr. Rooter was ranked #155 based on network size with 294 total units, 205 of those located in the U.S. The Top 200 also ranked Mr. Rooter #195 in worldwide sales, with $166 million reported.

“I give much of the credit to our happy customers,” Bidwell said. “Our growth is a great validation of the trust and loyalty our customers put in the Mr. Rooter brand.”

About Mr. Rooter:
Mr. Rooter® offers full-service plumbing and drain cleaning services to the residential and commercial markets. Mr. Rooter has over 200 locations in U.S. and nearly 100 international locations. It is a subsidiary of The Dwyer Group, Inc. (NASDAQ:DWYR), one of the world’s largest franchise holding companies in the residential and commercial service business. Established in 1968, Mr. Rooter began franchising in 1974. For further information or to find the location nearest you, visit www.mrrooter.com.

About The Dwyer Group
The Dwyer Group Inc., based in Waco, Texas, is a franchise holding company with six subsidiary and one affiliate franchisor corporations. Each franchisor corporation is the world headquarters office for a different service-based brand name franchise and they are: Aire Serv® Heating & Air Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), Rainbow International® Carpet Care and Restoration Specialist and an associate company, DreamMaker Bath & Kitchen by Worldwide®. These concepts offer a broad base of residential and commercial services. The Dwyer Group, Inc. supports the combined franchisees which number over 900 in the United States and nearly 400 franchisees in 26 other countries.

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