Mr. Rooter Announces Addition To Field System Management Team

WACO, TEXAS (Tuesday, January 18, 2005) - Mr. Rooter, a full-service plumbing and drain cleaning company, announces the addition of Jeff Moody to their Field System Management team. In this role he will work directly with franchise owners, supporting them in all aspects of business systems.

“We are excited Jeff is joining our team,” said Mike Bidwell, president of operations for Mr. Rooter. “His strong background in business management and technology is something our franchisees will surely benefit from.”

Jeff, a long-time resident of Waco , earned a bachelor of business administration from Baylor. Before coming to The Dwyer Group he was the owner and president of PING Technology, a network integration company in Waco . He and his wife Susan have two children, Claire (11) and Erin (9).

About Mr. Rooter:
Established in 1968, Mr. Rooter® is the second largest full-service plumbing and drain cleaning company in the U.S. Recognized by Entrepreneur magazine among its “Franchise 500” and Franchise Times Top 200, Mr. Rooter® provides services to both residential and commercial customers at more than 300 locations in the United States and internationally. Mr. Rooter began franchising in 1974 and is a subsidiary of the Dwyer Group, Inc.

About the Dwyer Group:
The Dwyer Group, Inc., based in Waco , Texas , is a holding company that owns six franchise businesses and Dwyer Group National Accounts. Each business sells and supports a different franchise under the following service marks: Aire Serv® Heating and Air Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), and Rainbow International® Restoration and Cleaning. Collectively, the franchisees of these franchise concepts offer customers a broad base of residential and commercial services. Dwyer is a portfolio company of the Riverside Company, a private equity firm with offices in New York , Cleveland , Dallas and San Francisco . Riverside acquired Dwyer in a public-to-private transaction in October, 2003.

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