Mr. Appliance Opens First International Location In Bermuda

WACO, TEXAS (Thursday, June 06, 2002) - Mr. Appliance®, the only franchise in America for appliance service and repair, has opened its first international location on the island of Bermuda. The franchise owners, Raymond and Marchelle Knight, began operations in April.
"International expansion has always been a goal for Mr. Appliance," said Mike Owens, vice president of operations for Mr. Appliance. "And Bermuda is a perfect location. Its proximity allows for close communications with the corporate office, but it gives us the experience that we need on an international level with an eye on further expansion outside of the United States."

Mr. Appliance, which offers appliance service and repair to the residential and commercial sectors, is planning on good business in Bermuda. The hospitality industry, which is a cornerstone of the country’s revenues, cannot afford the inconvenience of broken appliances. Luxury hotels and restaurants specialize in quality service for their customers, and the Mr. Appliance franchise in Bermuda will be a valuable resource to help make that happen, Owens said.

Mr. Appliance is considering further international expansion with franchise opportunities in Canada, United Kingdom, Australia and more.

"The maintenance and service sectors are very hot industries," Owens said. "We expect the Mr. Appliance brand to be strong in other countries as it continues to grow in the United States."

About Mr. Appliance:
Mr. Appliance® was established in 1996 and now has 41 franchisees nationwide. Mr. Appliance has been nationally recognized by Entrepreneur among its 2001 "Franchise 500," "Top New Franchises," and "Top 101 Home-Based Franchises." The company is a subsidiary of The Dwyer Group, Inc. (NASDAQ:DWYR), one of the world’s largest franchise holding companies of franchised service business. For further information or to find the location nearest you, visit www.mrappliance.com.

About The Dwyer Group:
The Dwyer Group Inc., based in Waco, Texas, is a public holding company that owns six franchisor corporations. Each corporation sells and supports a different service-based brand name franchise under the following service marks: Aire Serv® Heating & Air Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), and Rainbow International® Carpet Care and Restoration Specialist. The Dwyer Group is also affiliated with another franchisor corporation named DreamMaker Bath & Kitchen by Worldwide® (an associate company). Collectively, the franchisees of these franchise concepts offer customers a broad base of residential and commercial services. The Dwyer Group concepts currently support over 900 franchisees in the United States and, through their master licensees, nearly 400 more franchisees in 24 other countries.

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