Mr. Appliance Opens Franchise In Cayman Islands

WACO, TEXAS (Wednesday, March 26, 2003) - Mr. Appliance®, the only franchise in America for appliance service and repair, has opened a franchise in the Cayman Islands. Franchise owners Neil Carle and Pen Reed are attending new owner training at corporate headquarters in Texas and will begin offering services April 7th from their location in George Town, Grand Cayman.
“Neil and Pen have a great vision for building the Mr. Appliance brand in their market,” said Mike Owens, vice president of operations for Mr. Appliance. “We are extremely pleased to have them on our growing international roster.”

Mr. Appliance, which offers appliance service and repair to the residential and commercial sectors, is planning on good business in the Caymans. The hospitality industry, which is a cornerstone of the country’s revenues, cannot afford the inconvenience of broken appliances. Luxury hotels and restaurants specialize in quality service for their customers, and the Mr. Appliance franchise in the Caymans will be a valuable resource to help make that happen, Owens said.

“Similar to our franchise in Bermuda, Mr. Appliance’s services will be the perfect compliment to consumer demands in the Caymans,” Owens said. “The maintenance and service sectors continue to be hot industries. And that creates value in the Mr. Appliance brand as we grow in the United States and abroad.”

About Mr. Appliance:
Mr. Appliance® was established in 1996 and now ha 54 franchisees nationwide. Mr. Appliance has been nationally recognized by Entrepreneur magazine among its “Franchise 500,” “Top New Franchises,” and “Top 101 Home-Based Franchises.” The company is a subsidiary of The Dwyer Group, Inc. (NASDAQ:DWYR), one of the world’s largest franchise holding companies of franchised service business. For further information or to find the location nearest you, visit www.mrappliance.com.

About The Dwyer Group:
The Dwyer Group Inc., based in Waco, Texas, is a public holding company that owns six franchisor corporations. Each corporation sells and supports a different service-based brand name franchise under the following service marks: Aire Serv® Heating & Air Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), and Rainbow International® Carpet Care and Restoration Specialist. The Dwyer Group is also affiliated with another franchisor corporation named DreamMaker Bath & Kitchen by Worldwide® (an associate company). Collectively, the franchisees of these franchise concepts offer customers a broad base of residential and commercial services. The concepts currently support over 900 franchisees in the United States and Canada, through their master licensees, nearly 400 more franchisees in 21 other countries.

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