Aire Serv® Celebrates 10th Anniversary

WACO, TEXAS (Monday, October 28, 2002) - Aire Serv® Heating and Air Conditioning, an HVAC service and repair franchise with more than 75 locations, recently celebrated the company’s 10th Anniversary during the Aire Serv Fall Conference in Cancun, Mexico.

“It has been 10 fantastic years,” said Roger Goertz, president of Aire Serv. “We’ve succeeded in building a national franchise from scratch with quality contractors, not quantity. Now customers can count on reaching top quality Aire Serv locations nationwide.”

Since 1992, the franchisor has built a network of franchise locations that now covers 28 states and three countries. National advertising and marketing campaigns -- along with a growing corporate support staff that offers ongoing training, financial analysis and tracking, Aire Serv® software, and field support – are only a few programs included in the franchise system that have helped Aire Serv and its franchisees win a loyal customer base and secure vendor alliances of the highest quality.

Aire Serv further differentiates its opportunity by offering customers not only service and repair, but also system replacements, proprietary Comfort Protection Plans and indoor air quality services and products. In addition, some locations offer air duct cleaning.

More than 80 members of the Aire Serv network traveled to Cancun to celebrate the anniversary and attend special seminars for advancing their businesses. Special guests during the conference included: John Hall, business management editor of THE NEWS; Jeff Liter, national sales manager of Equiguard, Inc.; Fred Ream, President of Saunders/Ream Advertising and Marketing; Steven Andrews, national account manager of Thermo Pride, Inc.; Derek Boyd, vice president of Horizons Insurance Group, Inc.; and Dina Dwyer-Owens, president and CEO of The Dwyer Group.

About Aire Serv:

Aire Serv® Heating and Air Conditioning is a global franchise organization with more than 75 locations worldwide. Aire Serv has been nationally recognized by Entrepreneur magazine’s “Top 500 Franchises,” Success Magazine ’s “Franchise Gold 200” and “Top 200 – Franchisee Satisfaction Ranking,” and Income Opportunities’ “Platinum 200.” It is a subsidiary of The Dwyer Group, Inc. (NASDAQ:DWYR), one of the world’s largest franchise holding companies in the residential and commercial service business.

About The Dwyer Group:

The Dwyer Group Inc., based in Waco, Texas, is a franchise holding company with six subsidiary and one affiliate franchisor corporations. Each franchisor corporation is the world headquarters office for a different service-based brand name franchise and they are: Aire Serv® Heating & Air Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), Rainbow International® Carpet Care and Restoration Specialist and an associate company, DreamMaker Bath & Kitchen by Worldwide®. These concepts offer a broad base of residential and commercial services. The Dwyer Group, Inc. supports the combined franchisees which number over 900 in the United States and nearly 400 franchisees in 26 other countries.

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