Cm It Solutions Expands On-site It Support Services Coast-to-coast

Partners with SMARTECH to become first nationwide provider of technology solutions for smaller businesses

AUSTIN, TEXAS (Tuesday, November 15, 2005) - CM IT Solutions, the first nationwide provider of IT professional services for small and medium-sized businesses (SMB), today announced its strategic alliance with Austin-based SMARTECH and Associates LP, a leading provider of desktop and network computer repair and support services, enabling CMIT to provide on-site information technology support services to customers across the country.

“We are excited to partner with SMARTECH’s team of more than 100 employees and nearly 5,000 certified independent consultants nationwide,” said Gordon Bridge, president and CEO, CM IT Solutions. “The combination of our relationship with SMARTECH and CMIT’s new Managed Services allows us to provide the SMB market with remote and on-site support anywhere and everywhere in the lower 48 states.” Small businesses are dependent on vendors for on-site technical know-how, ongoing support and are looking for complete technology solutions. CMIT offers a “one-stop-shop” approach for most IT needs of businesses with fewer than 100 employees, meeting the demand for Web site design, hosting, training and troubleshooting. By building trust-based, long-term relationships with its customers, CMIT helps business owners manage their technology needs removing the perceived hassle of owning and using computers.

“CMIT is increasingly becoming the IT service provider of choice for the SMB market across the nation,” said David Moore, CEO of SMARTECH and Associates. “Our alliance with CMIT creates a large network of IT professionals servicing this greatly underserved market. This is clearly a win-win-win situation for CMIT, SMARTECH and SMB customers nationwide.”

The $320 billion SMB information technology market has historically been supported by local independent consultants, very small IT firms and sometimes even “moonlighters.” With small businesses estimated to increase their IT spending budgets, there exists a significant demand for products and technical support within the segment. CMIT’s strategic alliances with industry leaders like Dell, Intuit and Symantec, to resell products and provide on-site support, allows small businesses access to national branded products at competitive prices. This enables businesses to save money while leveraging their IT assets to find new customers and grow revenue.

“Our size, geographic reach and technical expertise allow us to leverage our relationships with key industry players – bringing a great value proposition for the end user by providing differentiated products at discounted pricing, financing options and customized solutions,” said Bridge.

About SMARTECH SMARTECH is the premier provider of complimentary maintenance services to world class service organizations. Its unique combination of people, process and technology allows them to cost effectively offer our SMARTSystem package of products and services. Support organizations choose to work with SMARTECH because of its quality of people, quality of service, timeliness of response, markets it serves and value it provides to its client – the service organization. SMARTECH specializes in just-in-time project management and peak load performance packages that improve its client’s customer satisfaction ratings and help to exceed their service level agreement requirements. By utilizing SMARTECH’s services, the client organization is free to focus on primary markets and effectively cover peak service requirements.

About CM IT Solutions Launched in 1996, Austin, Texas-based CM IT Solutions, the first nationwide provider of IT professional services, offers proactive network and system management including remote Managed Services, upgrade planning and implementation, wired and wireless networks, Web site design, maintenance and hosting, local Web marketing optimization, “Virtual Office” services, on-line meetings, financing options, hardware/software price discounts, troubleshooting, data back-up and recovery, one-on-one training, and more. Today, more than 120 CMIT franchises operate throughout 32 states. Company projections call for adding 50 locations in 2005, with plans to reach 500 franchises by 2010.

View all CM IT Solutions Press Releases

This article has been read 427 times.

Printed From:
http://www.thefranchisemall.com/news/articles/10883-0.htm