Friendly's Restaurants
Family restaurant
In Springfield, Massachusetts at the height of the Great Depression in 1935, 20 year-old Prestley Blake and his 18 year-old brother Curtis opened an ice cream shop called 'Friendly' that served double-dip cones for 5 cents. The brothers opened a second shop five years later in West Springfield, Massachusetts and added food to the menu. Within a decade, locations opened throughout western Massachusetts and Connecticut. In 1988 Donald N. Smith, the company's current CEO, purchased the company and a year later added an 's' to the name, making it 'Friendly's.' In May 2000, Friendly's introduced a new food and dessert menu featuring colossal burgers, sandwich wraps, splits, sundaes and Cyclones. Friendly's produces 10 million snack cups and 230,000 gallons of fudge every year. In addition to its restaurants and cafes, Friendly's manufactures a complete line of frozen desserts.
Please Note: The operators of Friendly's Restaurants, may not have verified the accuracy of the Franchise information contained within this website. For accurate up-to-date information, customers are strongly recommended to visit the
official Friendly's Restaurants website.

Start-up Costs & Franchises Fees
How much does it cost to open a Friendly's Restaurants Franchises?
Total Investment: $498,500-$1,950,000
Initial Franchise Fee: $30,000-$35,000
Royalty Fee: 4%
Advertising Fee:
Term of Agreement: 20 years Renewal Fee: $5K
How to contact Friendly's Restaurants
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Friendly's Restaurants Franchise Inc.
1855 Boston Rd.
Wilbraham,
MA
01095
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Phone: (413)543-2400
Fax: (413)543-2820
Website: Visit Website
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Friendly's Restaurants News
Friendly's To Test Fast Casual Concept
Friendly's Ice Cream Corp. is throwing its hat into the increasingly competitive fast-casual ring.
The chain will test up to four Friendly's Express restaurants in Boston, Springfield, Mass., and Providence, R.I. next year, and hopes to begin opening as many as 50 of the fast-casual forma... more
Friendly's Won't Let Tough Economic Times Get Families Down
As economic troubles cause families to pinch pennies, the restaurant industry is giving people a reason to eat out again with creative promotions and diverse options. And with hectic lifestyles and the back-to-school season in full force, the new trend comes right in time.
Friendly... more
Franchise Owners Say They Support Friendly's
A group of franchise owners, in a letter yesterday to Friendly Ice Cream Corp. shareholders, have voiced their support for the company's restaurant operating system and for new CEO George Condos.
The Boston-based group, which represents 95 percent of Friendly's Ice Cream Restaurant fra... more
Friendly's Puts 2 & 2 Together With Create Your Own Entrées Menu
Sirloin tips or fried shrimp? BBQ chicken or grilled flounder? For guests who just can't make up their minds, Friendly's offers the perfect solution: create your own perfect meal by choosing two entrees, adding two side dishesÑand then topping it off with a free Happy Ending Sundae¨.
"... more
Friendly's Restaurants Announces Major Expansion In North Carolina
Friendly's Restaurants Franchise, Inc., one of America's most successful restaurant franchises, today announced that it will significantly expand its presence in North Carolina through a development agreement with established restaurateur Cliford E. Bullard, Jr.
Under the development agre... more
View all Friendly's Restaurants Press Releases
Franchise History
When did the first Friendly's Restaurants open? 1935
When did Friendly's Restaurants start Franchising? 1996
| 2005 |
188 |
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348 |
| 2004 |
178 |
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361 |
| 2003 |
156 |
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382 |
| 2002 |
158 |
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392 |
| 2001 |
161 |
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393 |
Expansion Plans
United States: Florida, Maryland, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Virginia,
Financing Options
| Franchise Fee |
No |
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| Startup Costs |
No |
No |
| Equipment |
No |
No |
| Inventory |
No |
No |
| Accounts Receivable |
No |
No |
| Payroll |
No |
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Training & Support
Support Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations Marketing Ad slicks, National media
Business Operations
Franchisees required to buy multiple units/master licenses; 62% of all franchisees own more than one unit
Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators)
Qualifications & Business Experience
Business Experience: Industry experience
Related Franchise Categories
Listing Tags
friendlys, friendly ice cream corporation, ice cream, restaurant, ice cream shoppe, family restaurant, family friendly restaurant, magical moments, celebrate, ice cream restaurant, carry-out, colossal burgers, supermelts, fishamajig, supermarkets
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incorrect data. We recommend that anyone seriously interested in
pursuing a Friendly's Restaurants franchise opportunity, review that franchise's Uniform
Franchise Offering Circular (UFOC) with an attorney and accountant.
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COMPANY INFORMATION
Friendly's Restaurants Franchise Inc.
1855 Boston Rd.
Wilbraham,
MA
01095
Phone: (413)543-2400
Fax: (413)543-2820
Website: Visit Website
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